With a simple $50 flat fee for any issue, Here’s a breakdown of all the services we provide

PC TuneUp

Computer running slow? Programs not responding?
PC Taking too long to start up?
Let us help you with a TuneUp

PC Optimization Service

Virus Removal Service

Getting those annoying popups? Browser hijacked and websites won't open?
Get rid of the viruses with our Virus removal service

Virus Removal Service

Windows Error Fix

Many times Windows won't work as intended and may or may not give you an error message.
Our Techs can identify the root cause and help you fix any Windows related problems

Windows Error Fix Service

Web Browser Support

Sometimes your favorite web browser may crash or might not work properly.
We are proficient in troubleshooting Google Chrome, Mozilla Firefox and IE / Microsoft Edge

Web Browser Support

Printer Support

We support all types of Printers, and Scanners.
Wired or Wireless ,
Laser or InkJet, Locally attached or shared on the network.
We support it all!

Printer Support

Network and Wireless

Trouble with your Wireless Router or Internet connection? or maybe its just your computer?
Having dealt with countless Windows networking Issues, we've most likely solved it before.


Software Consultation

We provide assistance in an type of software installation. Some software don't install as they have certain pre-requisites like DotNet Framework or Java Runtime.
We can help you Install, troubleshoot and even configure your software.

Software Consultation

Backup and Recovery

Recovering from a computer crash? Can't find your data? We can help you recover application data and even deleted files under certain scenarios.
Our backup and recovery service also provides you a means to take secure backups and an easy recovery method

Backup and Recovery

Windows Installation

In certain cases, Windows is beyond recovery in which case you need to do a factory reset.
We can provide easy instructions over the phone on performing a new Windows Installation.

Windows Installation Service

Email Support

We are experts at handling Desktop Email clients like Microsoft Outlook and Mozilla Thunderbird.
We often get recommended by Big-Telcos to provide email support for their customers.

Email Support


Although we charge the same $50 for all of our services, we want to make it affordable for you in case you need to buy more than one service.

Standard Service

1 Service

Most Common

5 Services

  • 20% DISCOUNT
Best Value

10 Services

  • 30% DISCOUNT

Get Started

Ready to have your computer fixed?

Frequently Asked Questions

What are your working hours?

We are open 24 Hours a day from Monday to Friday.

Do you store my credit card details?

No. On checkout, you are redirected to PayPal where your card information is securely processed and discarded immediately.

Is your $50 fee an hourly rate?

Our $50 fee guarantees a fix for the problem you describe. It stays $50 regardless of the number of hours it takes to fix the issue. Although we fix most issues under 30 minutes.

Do you have a unlimited subscription plan?

No. We believe that companies that sell unlimited plans, oversell their services and lose the incentive once the customer is paid up for the entire year. Moreover, If they cannot fix a problem, they don’t issue refunds. Hence we only have a pay per incident charges.
However, you can buy discounted incident packages

Who are you and where are you located?

Geek Assist is an online PC support company since 2011. A division of Namek Technologies From Pune, India. More information is available on our Corporate Website

How can I trust you?

A number of reasons:
– We have been in business since 2011
– We have a reputable customer base
– We never make unsolicited calls
– We will never ask and don’t store your card information
– Above all, we have a strong commitment to maintaining customer privacy, honest business practices and ethical conduct

Scam Alert for South African residents

Many users from South Africa have received text messages demanding payment, or informing them that “Geek Assist” will be charging them an undisclosed amount.

The SMS looks like this:

Geek Assist scam warning

We would like to inform all users from South Africa the following:
– Geek Assist NEVER sends any kind of text messages whatsoever
– We DO¬† NOT and never have, stored our user’s card / payment information
– We DO NOT operate anywhere outside the US,U.K and Australia at this time.
If you are a recipient of such text messages, please inform your local law enforcement authorities with the source phone number (starting +27) immediately.

For any questions you may reach us via our contact page.