Computer running slow? Programs not responding?
PC Taking too long to start up?
Let us help you with a TuneUp
Getting those annoying popups?
Browser hijacked and websites won't open?
Get rid of the viruses with our Virus removal service
Many times Windows won't work as intended and may or may not give you an error message.
Our Techs can identify the root cause and help you fix any Windows related problems
Sometimes your favorite web browser may crash or might not work properly.
We are proficient in troubleshooting Google Chrome, Mozilla Firefox and IE / Microsoft Edge
We support all types of Printers, and Scanners.
Wired or Wireless ,
Laser or InkJet, Locally attached or shared on the network.
We support it all!
Trouble with your Wireless Router or Internet connection? or maybe its just your computer?
Having dealt with countless Windows networking Issues, we've most likely solved it before.
We provide assistance in an type of software installation. Some software don't install as they have certain pre-requisites like DotNet Framework or Java Runtime.
We can help you Install, troubleshoot and even configure your software.
Recovering from a computer crash? Can't find your data? We can help you recover application data and even deleted files under certain scenarios.
Our backup and recovery service also provides you a means to take secure backups and an easy recovery method
In certain cases, Windows is beyond recovery in which case you need to do a factory reset.
We can provide easy instructions over the phone on performing a new Windows Installation.
We are experts at handling Desktop Email clients like Microsoft Outlook and Mozilla Thunderbird.
We often get recommended by Big-Telcos to provide email support for their customers.
We are open 24 Hours a day from Monday to Friday.
No. On checkout, you are redirected to PayPal where your card information is securely processed and discarded immediately.
Our $50 fee guarantees a fix for the problem you describe. It stays $50 regardless of the number of hours it takes to fix the issue. Although we fix most issues under 30 minutes.
No. We believe that companies that sell unlimited plans, oversell their services and lose the incentive once the customer is paid up for the entire year. Moreover, If they cannot fix a problem, they don’t issue refunds. Hence we only have a pay per incident charges.
However, you can buy discounted incident packages
Geek Assist is an online PC support company since 2011. A division of Namek Technologies From Pune, India. More information is available on our Corporate Website
A number of reasons:
– We have been in business since 2011
– We have a reputable customer base
– We never make unsolicited calls
– We will never ask and don’t store your card information
– Above all, we have a strong commitment to maintaining customer privacy, honest business practices and ethical conduct
Many users from South Africa have received text messages demanding payment, or informing them that “Geek Assist” will be charging them an undisclosed amount.
The SMS looks like this:
We would like to inform all users from South Africa the following:
– Geek Assist NEVER sends any kind of text messages whatsoever
– We DO NOT and never have, stored our user’s card / payment information
– We DO NOT operate anywhere outside the US,U.K and Australia at this time.
If you are a recipient of such text messages, please inform your local law enforcement authorities with the source phone number (starting +27) immediately.
For any questions you may reach us via our contact page.